Office Workers
Unified Communications for Office Workers gives employees the desktop communications tools they need to reach colleagues, vendors, and partners, across the room or at other sites. From desktop phones and computers, receptionists and staff can use voice, video, conferencing, and more over a secure, reliable infrastructure.
The solution can include:
- Desktop telephony. Soft phones, portal software and back-end applications let users make calls and access a wide range of functionality.
- Conferencing. From instant messaging to video conferencing, applications help workers collaborate efficiently and cost-effectively.
- Messaging. Messaging systems integrate with your existing messaging applications to create a single, easy-to-administer platform.
- Consulting. Our experts can help you plan and implement solutions that fit your business and your existing architecture.
Features and benefits
Improve customer service
Features like presence and online conferencing keep employees available, while giving them fast access to information and expertise—resulting in a business that’s more responsive to customer needs.
Increase productivity
Easy access to information and to colleagues helps employees make decisions faster, and get more done in less time.
Cut costs
IP telephony reduces long-distance, mobile, and other communications costs. In-house conferencing reduces collaboration expenses, resulting in rapid ROI.
Products
Follow the links below to view the Avaya-one-x-product family and the Avaya IP office suite. A full pdf file for each of these products can be found on the Faith Technologies website by following the Solutions link, then opening the SME solutions pdf file at the foot of the page.