Avaya Aura
Faith Technologies is a recognised channel partner of Avaya, a leading provider of business communications solutions designed to minimise downtime and maximise output. A global brand, Avaya specialises in delivering high quality technology to solve both new and old problems!
Avaya Aura™
Avaya Aura is a cutting edge unified communications solution for businesses, allowing users to access the applications they need, wherever they are and irrespective of their access device or network.
It uses open standards based SIP to orchestrate all systems and applications across the entire enterprise under one framework.
Benefits of Avaya Aura
- Reduced Costs: Aura makes use of robust SIP connectivity and combines it with a single enterprise-wide dial plan that reduces PSTN usage therefore helping companies to eliminate unnecessary expenses.
- Improves your Customer Service: With improved access to services and information, your employees can deliver more effective, more efficient customer services.
- Increased Flexibility: Employing a flexible new architecture based on Session Manager software and its centralised control and management, Avaya Aura enables businesses to connect users, systems and applications globally across the enterprise, using hardware and software from many vendors.
- Increased Productivity: Avaya Aura enables services to be deployed to the users as and when they need them. This is independent of their network connections, meaning your employees have access to the services they need to work effectively and productively.
Avaya Aura Core Components
Avaya Aura prides itself on offering the key components required to implement and run a fast and effective unified communications system. It includes the following:
| Component | Description |
| Avaya Aura Session Manager | Co-ordinates all the sessions across the network, thus allowing centralised management and applications in a multi-vendor network. |
| Avaya Aura Communication Manager | The latest version of Avaya’s industry leading voice and video control platform. |
| Avaya Aura Presence Services | The latest version of Avaya’s presence aggregation platform. |
| Avaya Aura Application Enablement Services | Provides the administrative features and the interfaces to integrate with thousands of applications. |
| Avaya Aura System Manager | Provides a complete range of applications designed to simplify the system management. |
Avaya Aura for Your Business
Avaya Aura is packaged to meet your needs.
- Single locations can benefit from the Standard Edition.
- Large multi-site enterprises can benefit from the Enterprise and Brand Editions.
Get in touch with Faith Technologies today to find out how your business can begin to benefit from this next generation unified communications solution.#
SME Solutions
To see the complete range of Small and Medium Enterprise solutions that Faith Technologies is able to offer, please click on the PDF link below.